Onyx Supportive Living - Operational Guidelines Framework
Onyx Supportive Living is committed to delivering the highest quality of care and services to the individuals we serve. In pursuit of this mission, we emphasize the importance of attention to detail across all aspects of our operations.
These guidelines are established to:
- Promote clear and effective communication among team members,
- Define a consistent internal standard for staff and departmental responsibilities, and
- Clearly outline the essential duties for individuals and teams within their assigned roles.
These guidelines are not intended to replace or override existing Onyx Supportive Living policies or procedures. Instead, they are designed to support and reinforce policy implementation by specifying the operational processes that ensure compliance and consistency.
This framework serves as a foundation to guide the agency's essential operations and enhance overall organizational effectiveness. To ensure continuous improvement in service delivery, these guidelines may be reviewed and updated periodically.